Search Results for: Customer service

A Maturity Model for Delivering Proactive Customer Service According to IDC Research, "customer service is the new marketing" in an age where the rela...

A June 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow How Epicor Software Achieves 104% ROI by Transforming Global ...

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a comm...

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a comm...

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a comm...

Professionals in the biotechnology, pharmaceutical, and medical technology industries want to access customer support that’s knowledgeable, responsi...

Aberdeen Knowledge Brief: How to align service strategy and technology to fuel next-gen customer experiences. This document highlights the top obje...

Explore the five key trends that every technology leader needs to know in order to successfully position customer service as a central pillar of intel...

Now more than ever, customer service plays a critical role in your brand narrative, protecting your company’s reputation, generating new business mo...

Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service int...