employee experience Whitepapers

Healthcare providers, payers, and vendors must balance patient experience and operational challenges like vendor communication, employee experience, and controlling costs. See how healthcare leaders a...

With so many employee experience platforms out there, why s...

While companies are no stranger to mapping the customer experience, many are still unfamiliar with the process of mapping (and systematically working to improve) the employee experience, despite it be...

Steering a mid-sized business through recent times has been an incredible feat. It has been a task that required flexibility, decisiveness, creativity, resolve and courage. And, of course, technology ...

The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live, work and do business. Customer experience (CX...

The happier a person is at work, the more productive and successful they are for your organization. All the services someone uses in their work life need to be examined. Leverage ServiceNow Workplace ...

Access this paper to learn how Coca-Cola European Partners were able to build a COVID-19 resource portal in days using the ServiceNow Health Alert Employee Experience Pack as inspiration....

Help Employees Be Efficient and Productive – Anytime, Anywhere During times of disruption, it’s more important than ever to provide exceptional experiences for your customers. ...

This new generation has different needs, and harbors high expectations of their employers. They’re very motivated, but demand flexibility in the ways they work. For them, job satisfaction is directl...

Google provides a cloud-native operating system and productivity suite that helps its customers improve security, increase productivity, and strengthen employee experience (EX). Google commissioned Fo...