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Agent Empathy Playbook For the New Reality
Sponsored by:
Enghouse
Published By:
Research Desk
Released:
Feb 14, 2023
It is often said that an organization is only as good as its employees and that they are what makes customers want to do business with your company. Contact Center agents are your front line and cr...
Read more
What is the Best Country to Outsource Software Development?
Sponsored by:
Intersog
Published By:
Research Desk
Released:
Jul 12, 2022
In a globalized world like the one we live in, outsourcing has become an increasingly common practice for a lot of technology companies; by doing it right, outsourcing can be a fantastic way for busin...
Read more
Unlocking the Value of Data with Data Innovation Acceleration
Sponsored by:
Dell
Published By:
Research Desk
Released:
Jun 28, 2022
ESG conducted an online survey of 2,000 IT decision makers knowledgeable about a broad range of IT environment characteristics at their organizations, including their data management technologies, pra...
Read more
Forbes Delivering on Demand: Momentum Builds Toward Flexible IT
Sponsored by:
Dell
Published By:
Research Desk
Released:
Jun 28, 2022
The findings in this report are based on a Forbes Insights global survey of 800 IT decision makers. Conducted in November and December of 2020, 47% of respondents were C-level executives, including ch...
Read more
Das Toolkit für das digitale Büro
Sponsored by:
Slack
Published By:
Research Desk
Released:
Apr 21, 2022
Jüngste Ereignisse haben bewiesen, dass wir von überall aus effektiv, kreativ und produktiv arbeiten können – sogar inmitten einer globalen Pandemie. Wir haben alternative Arbeitszeiten eingef...
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IDC MarketScape: Collaboration- und CommunityAnwendungen weltweit, 2021 – Anbieterbewert...
Sponsored by:
Slack
Published By:
Research Desk
Released:
Apr 21, 2022
Der Inhalt dieses Auszugs ist unmittelbar folgendem IDC MarketScape entnommen: Worldwide Collaboration and Community Applications 2021 Vendor Assessment (Doc #US46743820e). Die folgenden Abschnitte wu...
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Sześć etapów procesu minimalizacji szkód powodowanych przez oprogramowanie ransomware
Sponsored by:
Fortinet
Published By:
Research Desk
Released:
Apr 19, 2022
Kiedy organizacja staje się ofiarą ataku ransomware, jest już za późno, aby wdrożyć procesy i technologię, które mogłyby powstrzymać szkody. Planowanie i przygotowanie się przed wystąpien...
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Liste De Vérification Du Niveau De Maturité De La Gouvernance
Sponsored by:
Diligent
Published By:
Research Desk
Released:
Mar 22, 2022
La technologie, les processus et les compétences dont les entreprises ont besoin aujourd'hui évoluent aussi rapidement que le monde des affaires. Les organisations doivent être à la fois plus info...
Read more
Forbes Delivering on Demand Momentum Builds Toward Flexible IT
Sponsored by:
Dell
Published By:
Research Desk
Released:
Mar 17, 2022
The findings in this report are based on a Forbes Insights global survey of 800 IT decision makers. Conducted in November and December of 2020, 47% of respondents were C-level executives, including ch...
Read more
Infographic:6 Tips for Tackling Physical Count
Sponsored by:
NetSuite
Published By:
Research Desk
Released:
Feb 15, 2022
Physical inventory counts are difficult and time consuming, but they don't have to be. 6 Tips for Tackling Physical Inventory Counts presents great data on the current state of inventory management, p...
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