• All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
    • Machine Learning
    • Virtual Reality
7 Considerations When Designing an RFP for a Chatbot

7 Considerations When Designing an RFP for a Chatbot

Published by: Research Desk Released: Jun 01, 2020

An AI-based chatbot (also known as a virtual assistant or virtual support agent) can enable you to reduce your budget through automation, shorten SLAs on critical issues, and improve workforce productivity to support the new normal. But it can just as easily turn into a lengthy, expensive, failed proposition.

How can you make sure your chatbot initiative will succeed? It all starts with a strong RFP designed specifically for chatbots.

In this eBook you will learn:

7 considerations that you should build into your RFP

Actual questions to include in your RFP to help ensure success

How to ensure reduced call volume and high employee adoption