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    • HR Solutions
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  • All
  • Cloud
    • Solutions
    • Virtualization
  • Data
    • Analytics
    • Big Data
    • Customer Data Platform
  • Digital
    • Digital Marketing
    • Social Media Marketing
  • Finance
    • Cost Management
    • Risk & Compliance
  • Human Resources
    • HR Solutions
    • Talent Management
  • IT Infra
    • App Management Solutions
    • Best Practices
    • Datacenter Solutions
    • Infra Solutions
    • Networking
    • Storage
    • Unified Communication
  • Mobility
  • Sales & Marketing
    • Customer Relationship Management
    • Sales Enablement
  • Security
  • Tech
    • Artificial Intelligence
    • Augmented Reality
    • Blockchain
    • Chatbots
    • Internet of Things
    • Machine Learning
    • Virtual Reality
The Shift to Cloud

The Shift to Cloud

RingCentral
Published by: Research Desk Released: Mar 05, 2021

As organizations evaluate an abundance of communications capabilities for their workplace collaboration strategies, it’s vital to consider the value of different approaches. In this report, we evaluate workplace collaboration, which Nemertes defines as three core pillars: calling, meetings, and team collaboration. In addition, workplace collaboration may include Application Programming Interfaces (APIs), mobile extensions, security, and analytics. Some providers also may offer integrated contact center or Customer Relationship Management (CRM) solutions. Because there are many options for these additional features, mapping company requirements to options available becomes a crucial step in provider selection.