Tech Whitepapers

Government agencies are tasked with a challenging order: under the constant threat of cyberattacks, protect the security of priceless data and information all while ensuring productivity and efficienc...

The new world of work needs a new era of technology The growing, work-from-anywhere (WFA) workforce has specific priorities. For example: 70% of millennials say sustainability affects how long they...

Your agents aren’t going to ask you for more automated tools, empowered and personalized coaching, and a sense of purpose—because they already expect them to be there. As a contact center leade...

Even though machine learning (ML) adoption within enterprises continues to rise each year, many organizations still face hurdles to successful deployments. This Business Impact Brief from 451 Research...

Workplace” used to be defined by physical location. Even when employees were hard at work elsewhere, from home or on the road, they were “out of the office.” When offices began to shut down in M...

Discover how to get the edge by revolutionising your digital subscription model and embracing technology and transformation. Keeping up with change is a critical task for publishers. Especially tho...

Turning traditional newspapers into supercharged digital subscriptions with Samsung newspaper tablets. Newspaper publishers have recently experienced a decline in paid subscriptions and advertising...

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Dell is a demonstrated leader in sustainability, dating back to 2007 when we started using recycled materials in our products for the first time. Continuous innovation in our products, packaging and s...

Understanding the inevitable increase in obesity medication utilization Obesity is the largest category of chronic disease and a major driver of healthcare costs. Over 40% of Americans are living with...