Sales Enablement Whitepapers

How to Win the Fulfillment Arms Race

Sponsored by: Radial Published By: Research Desk Released: Oct 16, 2019

Need-it-now consumers are driving retailers’ sales at an increasingly high rate, and they have specific expectations when it comes to influencing them to click the “buy” button. While product pr...

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Osterman Research: Why You Must Archive Business Content And What You Can Do With It

Sponsored by: Mimecast Published By: Research Desk Released: Oct 10, 2019

The right solution for archiving electronic content provides the foundation supporting the conventional, defensive applications for data retention such as compliance and e-discovery; but also the proa...

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Dell and Partners Workforce Productivity Benefits

Sponsored by: Dell Published By: Research Desk Released: Sep 20, 2019

Research reveals a 5% improvement in employee engagement leads to a 3% increase in revenue. As a result, businesses are looking to improve employee experiences by implementing effective unified endpoi...

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Verint boosts VoC capabilities after ForeSee acquisition

Sponsored by: Verint Published By: Research Desk Released: Sep 13, 2019

At its recent user conference in Orlando, Verint announced the first updates to its Voice of the Customer (VoC) platform since it acquired VoC firm ForeSee in late 2018. Verint’s acquisition, along ...

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Citrix Ready, Set and Go! Customer satisfaction, confidence and marketshare

Sponsored by: Citrix Published By: Research Desk Released: Aug 22, 2019

The Citrix Ready Program brings together Citrix verified products of our partners that enhance Citrix solutions. To your customer, the Citrix Ready designation represents the confidence and trust that...

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The Enterprise Guide to Surviving Extinction: Why Customer Experience is the Single Most ...

Sponsored by: Usermind Published By: Research Desk Released: Jul 18, 2019

It is no secret that markets are changing. Customers today care less about corporate brand marketing and long-term institutional presence. Instead, they are making buying decisions based on new compet...

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Elevating Your Fashion Brand From a Product To a Way of Life

Sponsored by: Netsuite Published By: Research Desk Released: Jul 17, 2019

Trying to do too much, too fast can lead to broken business processes, poor customer satisfaction, low employee retention rates and decreased returns on investment. Bite small and chew fast is our ...

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How to Enable a Culture of Innovation in your Organisation

Sponsored by: Oracle Published By: Research Desk Released: Jun 11, 2019

The results presented in this report are based on a mobile-only, 23-question global survey conducted through November 2018. This survey targeted 5,488 Manager, Director, Vice President or C-Level exec...

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IDC FutureScape: Worldwide SMB 2019 Predictions

Sponsored by: HPE Published By: Research Desk Released: Jun 07, 2019

This study provides IDC's top 10 predictions for small and medium sized businesses (SMBs) in 2019 and beyond. The predictions are designed to provide senior managers and IT decision makers with a call...

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Where’s Your Business Blind Spot?

Sponsored by: Oracle Published By: Research Desk Released: May 23, 2019

In business, as in anything else, you can’t fix what you can’t see. Small business owners need a field of vision that encompasses every facet of operations, without distracting them with unnecess...

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