Sales & Marketing

the most effective method to select the right chat tool for your business

  Insights Desk   Apr 12, 2019

Live chat is the ultimate way for modern sales and marketing teams to engage personally with customers, but sometimes the process of choosing the right live chat tool can feel overwhelming. With s...

Read more  

technologies are adding impetus to sales process

  Insights Desk   Mar 11, 2019

Sales manager across the various industries are finding innovative ways that can keep the sales team motivated and focused even during the period of lulls. Focussing on goal can be difficult when you ...

Read more  

5 steps to improve sales opportunity

  Insights Desk   Mar 07, 2019

Sales are gradually kicking the cradle of technology to survive. Today Sales has transformed as the consumers are becoming aware of variety in the market. Sales practices have differentiated between t...

Read more  

data-driven mobile marketing: a solution for a result oriented marketing

  Insights Desk   Mar 06, 2019

In the recent survey, we were able to gain insights into the impact of mobile marketing on consumer purchase choices. Almost 33 percent of the consumers said they have frequently used mobile devices t...

Read more  

marketing operations: a solution for future marketing challenges?

  Insights Desk   Mar 04, 2019

Marketing has evolved to become a much more complex theory that needs to be implemented and performed. Modern-day Marketing is considered as a combination of strategy and technology. Marketing as a so...

Read more  

how customer experience can reform customer service?

  Insights Desk   Feb 20, 2019

The customer service has transformed over the last five years, wherein the customers had to constantly contact the service providers to get a certain issue fixed. Most of the service providers lacked ...

Read more  

how can technology lead to customer relationship management (crm) solutions?

  Insights Desk   Dec 28, 2018

Customer Relationship Management (CRM) for any enterprise is the foundational element that creates the business channel for the products to reach customers. CRM is particularly important for the enter...

Read more  

five proven ways to improve customer relationship management (crm)

  Insights Desk   Dec 12, 2018

If you are one of the customer interaction reps who keep networking with the potential customers or even current customers, then you would have heard about the term: “a customer wan...

Read more  

how customer relationship management (crm) evolved over the years?

  Insights Desk   Dec 05, 2018

The primary goal for any organization is to establish a relationship with the customers. The relationship is based on the mutual understanding of assisting each other goals. Though in modern times thi...

Read more  

how crm (customer relationship management) can improve your business?

  Insights Desk   Nov 30, 2018

Customer Relationship Management (CRM) is a technology used by enterprises to manage their relationship with customers. The CRM contains all the data on customer interaction whether it’s on-website,...

Read more