Field services is indispensable to many large and small organizations. Every large organization is facing stiff competition and disruption from smaller more nimble startups. In this hyper-competitive atmosphere, field services is emerging as a key differentiator that separates the good from the great organizations, whether they’re startups or enterprises.
Weighed down by complex data management requirements, which is the elephant in the room, field services leaders in large enterprises are not satisfied with yesterday’s solutions to today’s big data problems. Rebuilding from the ground up, field services is going through a sea of change in how it serves customers due to rapid advancements in mobility, data management and fast-paced development.