Salesforce Customer Success

Salesforce Customer Success

Published by: Research Desk Released: Mar 18, 2019

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Orchestrating Success in the Digital Economy

Salesforce helps companies digitize important aspects of their business, but it’s not a complete platform for running every part of a business, including accounting, inventory, fulfillment, product lifecycle management, and other operations. Most companies already use lots of legacy and on-premise systems that are packed with important data—data that can be difficult to consume in Salesforce. In addition, companies are constantly bringing new apps, data, and devices on board to enhance everything their organization already does.

Ultimately, businesses need a way to bring all types of SaaS, cloud, and on-premise apps, data, and devices together in a fast, seamless, scalable manner.