3 Reasons Your Business Needs It More Than You Think:
In the near future, businesses who don’t text will be looked at the same way as businesses without a website. Convenience is no longer a nice-to-have for consumers it’s expected. In fact, nearly 80% of American consumers say that convenience is one of the most important elements of a positive customer experience.
This guide covers how to offer:
• The most convenient interactions with your customers
• The speed to respond to customers’ demands
• The freedom to connect over your customers’ preferred channels