Unifed Comm Whitepapers

The Swiss Army Knife of your Business: How A UCaaS System Does More Than Just Communicatio...

Sponsored by: Frontier Published By: Research Desk Released: Oct 14, 2019

When WorldHotels started thinking about integrating a new telecommunications system into its business operations, the company knew it needed a system that was mobile, flexible and easy to integrate wi...

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OpenText™ Business Center for SAP® Solutions

Sponsored by: Opentext Published By: Research Desk Released: Jul 26, 2019

80 percent of today’s B2B communications are not digital. That means that information is still being entered manually. To achieve operational efficiency and accelerate the digital-first journey, it ...

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IHS Markit: UC as a Service (UCaaS) Service Provider Scorecard

Sponsored by: Ringcentral Published By: Research Desk Released: Jun 24, 2019

In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation of business VoIP providers in North A...

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IHS Whitepaper: Delivering a Modern Communications Experience on a Global Scale

Sponsored by: Ringcentral Published By: Research Desk Released: Jun 24, 2019

Enterprise communications have been undergoing a transition and are no longer just voice and phone features. The last decade saw a tremendous rate of adoption of new types of communication, making tod...

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IDC MarketScape: Worldwide Unified Endpoint Management Software 2018 Vendor Assessment Rep...

Sponsored by: Citrix Published By: Research Desk Released: Jun 17, 2019

IDC has recognized Citrix as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management Software 2018 Vendor Assessment. The IDC MarketScape recognized Citrix for having a strong affinity ...

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SIX WAYS TO MAKE UC INTEGRATION PAY OFF IN PRODUCTIVITY

Sponsored by: Vonage Published By: Research Desk Released: Jun 12, 2019

As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human inte...

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Cloud Contact Center: Delivering An All-In-One Customer Experience

Sponsored by: Vonage Published By: Research Desk Released: Jun 12, 2019

In a recent survey of 205 enterprise IT professionals, No Jitter found that nearly 60% of respondent organizations use cloud communications, with more than half of those respondents doing so for both ...

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Improving Hospital Performance UC enables employees to improve patient care

Sponsored by: Mitel Published By: Research Desk Released: May 24, 2019

Patients today have many choices of healthcare providers, and they have high expectations of their patient experience. How can you stay competitive within a patient-centered healthcare landscape? Proa...

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Empowering Manufacturers to Reach Beyond the Limitations of QuickBook

Sponsored by: Netsuite Published By: Research Desk Released: Mar 20, 2019

Massive changes are sweeping the manufacturing business landscape and are dramatically impacting manufacturers. To adapt in this dynamic environment, organizations must be able to quickly respond to c...

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5 reasons the SaaS revolution needs a unified content strategy

Sponsored by: BOX Published By: Research Desk Released: Jan 23, 2019

As the needs of organizations grow more complex, delivering enterprise content that addresses the shift to mobility, usability and flexibility are key. Enterprise SaaS applications are creating demand...

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