COVID-19 – the virus that stopped the whole world! It is similar to a stopwatch. And that’s why 2020 is known to be a lockdown or quarantine year…

COVID-19 is a source of unexpected stress and hardship for many individuals across the globe. Some companies have been left unharmed, but some are gravely damaged by the novel COVID-19 pandemic. And some might be surviving on life support, thanks to the government for financial help. In such tough times, one always needs to remain resilient.

Thanks to the evolving technologies, they helped everyone across the globe to survive in this coronavirus (COVID-19) pandemic. Several industries were already well-versed with technologies such as Google, cloud computing, Zoom, and Microsoft Teams. These technologies helped everyone in this world conduct business/official activities, both remotely and in the office. However, an advanced infrastructure is key to a successful transition, and many industries fell short in this area.

Companies across the globe need to be proactive and prognostic in their decision-making to maintain business continuity and build business resilience.

Maintaining resilience

Resilience can help us get through and overcome hardships. As we all know, resilience is not something we are born with, it develops over a period of time with the experiences we face and overcome, and it becomes a distinctive, personal genetic makeup of our being and personality. And that is the reason why we all respond to hardships and stress, such as coronavirus outbreak or any other virus outbreak, with better power and immunity.

Resilience is an easy term to understand. For instance, think of it as a balance scale or seesaw. This balance scale helps to balance both positive and negative experiences. A positive experience will result in good outcomes, whereas a negative experience will result in bad outcomes. The point where the scale is balanced is called “fulcrum.”

What can one do to strengthen resilience in the post-COVID-19 world?

There are three ways to balance the resilience scale –

1. Load up the positive side – this can be done by accepting the emotions and staying true to your belief system.

2. Unload the negative side – this can be done by facing problems and finding solutions to those problems.

3. Move the fulcrum – this can be done by finding the key purpose of life.

Thus, the resilience scale can be balanced by strengthening core life skills, reducing sources of stress, and supporting responsive relationships.

Five approaches to maintain resilience even in post-COVID-19 world

  • Applying modern practices for data security and recoverability.
  • Utilization of artificial intelligence (AI)-based tools for anomaly recognition.
  • Use of disaster recovery (DR) technology to calculate the resiliency factor during catastrophe revival.
  • Adhere to an immutable approach.
  • Go with self-healing IT infrastructure.

Resilience and agility

Agility is a cousin of resilience. It’s the capability to turn on a dime, possibly on a routine base, to act quickly to implement novel strategies.

Armed with resilience and agility, how do you gear up for a new business world?

“Humans find comfort and safety in the predictability of the routines of daily living,” said John Forsyth, a professor of psychology at the University at Albany in New York and co-author of “Acceptance and Commitment Therapy for Anxiety Disorders.”

First, think about the impact of changes brought by the pandemic. Life has changed overnight owing to the coronavirus pandemic, and many are struggling to discover ways to deal with the new reality.

In light of this extremely difficult condition, ‘’resilience’’ is perhaps one of the highly discussed terms to alleviate the COVID-19 influence and reconsider how nations can reconstruct stronger states and civilizations.

We can say that “resilience is a key to recovery in this pandemic season.”

Role of IT resiliency in ensuring business continuity

IT resiliency begins with the organization’s IT operations team. The team plays an important role in maintaining uptime of the business applications in the organization’s data centers and public clouds. This team also manages various resources, including databases, servers, applications, storage systems, firewalls, load balancers, and networks.

The role of the IT operations team is to manage work during crises by offering various options to organizations. For instance, during the 2020 lockdown, the role of the IT ops team was to help employees working from home.

Promising partnership keeps teams involved

Virtual reality is playing an important role in keeping teams engaged. Technologically enhanced industries are going a step further and working to replicate their business cultures virtually. To encourage collaboration and increase engagement amongst teams, the following measures can be taken:

1. Arrangement of “virtual water cooler” to enable personnel to swap ideas and be together.

2. Utilization of enhanced tools such as Microsoft Teams/Office 365 helps team members to collaborate and work together remotely from any corner of the world while maintaining security.

3. The videoconferencing solution is one of the interesting solutions that encourages face-to-face interaction, thus giving an office-like feeling.

4. Configure and organize secure dedicated virtual desktops that consumers can connect to from home laptops and function as though they are in the office.

No one knows how long the COVID-19 crisis will continue, and so does work from home (WFH), but one thing is clear, its impact will be with us for a long time and should serve as a wake-up call for all businesses. Now enterprises know that they must invest in enhanced technologies and infrastructure that make remote work possible without any trouble to employees.

Today, technology has changed the world where people work. Thus, by scrapping the basic idea of log-in and log-out into a system several times or allowing employees to feel more engaged, the enterprises have adopted the enhanced technologies. It is all thanks to virtual reality (VR) that played an important role in this COVID-19 situation by getting teams together at home. The VR technology made it possible to work from home, thus giving a feeling of working from the office. People across the globe are enjoying these new and exciting ways to connect without going to the office.

Following are the five best examples of how technology can play an important role during remote/virtual working in this Coronavirus pandemic season 2020:

  • Discover e-learning opportunities
  • Experience the freedom to work from home
  • Execute big ideas
  • Increase productivity by reducing disruptions
  • Offer best consumer service

Final words….

As we all have faced the COVID-19 reality and its impact on global disruption, thus maintaining a robust resiliency strategy, post-COVID-19, will help enterprises to thrive and survive in any conditions in the coming years. To ensure success, resiliency and business continuity must remain a top priority – right now and in the future!

“Everything we do before a pandemic will seem alarmist, everything we do after a pandemic will seem inadequate,” said Michael Leavitt – the US Health and Human Services Secretary.

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