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customer experience
Fuze Adds to Customer Experience by Earning a New Patent for Advanced UC Systems
Insights Desk
Sep 24, 2020
Highlights Fuze, the advanced and one of the leading cloud-based communication providers, recently broke the news of being awarded a new patent for...
Delivering Innovative Customer Experience Requires Enterprisewide Agile Operations
Research Desk
Jun 06, 2020
The urgency to respond to customer demands is getting board-level attention. Providing better customer experience is the number 1 top objective for ad...
Fuze Calls for Amalgamation of Contact Center Solution and Unified Communications for Impr...
Insights Desk
Apr 28, 2020
The leading cloud-based communication provider for modern global enterprises, Fuze, has unveiled its fully integrated Contact Center as a Service (CCa...
Customer Experience in the Digital World: Financial Services
Research Desk
Nov 22, 2019
Financial startups, as well as established institutions, have started to invest in and leverage disruptive emerging technologies to simplify, enhance,...
Go Further with Digital Analytics: An Ignite Guide 80189 – Irresistible Customer Exp...
Research Desk
Nov 20, 2019
This series of guides is for the marketer who is always on and needs to know what is trending in modern marketing. It will get you up to speed on pivo...
Unlock Premium Customer Experience
Research Desk
Oct 25, 2019
Customer experience is the culmination of individual interactions and touchpoints that result in your customers’ impressions (good or bad) of your b...
Cloud Contact Center: Delivering An All-In-One Customer Experience
Research Desk
Jun 12, 2019
In a recent survey of 205 enterprise IT professionals, No Jitter found that nearly 60% of respondent organizations use cloud communications, with more...
Designing a World-Class Digital Customer Experience Program
Research Desk
Feb 15, 2019
Understand the "Why" behind site behavior. Learn best practices around potential leading indicators, how to conduct journey specific research in digit...
How content services deliver outstanding customer experiences
Research Desk
Jan 23, 2019
The eBook focuses on 3 scenarios that cover the vast majority of use cases for how development teams build content-centric apps....
How Technology Drives Positive Customer Experiences
Research Desk
Nov 14, 2018
As a business owner, it can be difficult to find expert advice on challenging business issues, especially when it comes to using technology to deliver...
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