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Forrester TEI Study for Customer Service Management

Forrester TEI Study for Customer Service Management

Research Desk Feb 03, 2024

A June 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow How Epicor Software Achieves 104% ROI by Transforming Global ...

UPS Management Myths Exposed

UPS Management Myths Exposed

Research Desk Feb 01, 2024

Learn the UPS management misconceptions that put power continuity at risk. Hint: Your UPS will need a refresh and maintenance sooner than you think. T...

ServiceNow Cloud Management Accelerating and strengthening cloud development and operations

ServiceNow Cloud Management Accelerating and strengthening cloud development and operation...

Research Desk Feb 01, 2024

An ITIL eBook That is Not Boring Your pain?free guide to ITIL and Service Design Learning ITIL is not for the timid or fainthearted. Memorizing the Se...

5 Ways Your Vendor Risk Management Program Leaves You In The Dark

5 Ways Your Vendor Risk Management Program Leaves You In The Dark

Research Desk Jan 22, 2024

Vendors play a critical role in supporting key business functions. As a result, companies need to take responsibility for managing their security and ...

Key Business Process Management Trends in 2024

Key Business Process Management Trends in 2024

Insights Desk Jan 15, 2024

Highlights: Bots are making substantial progress in transforming process automation within the business landscape. Low-code or no-code platfor...

5 Steps to Strategic Spend Management

5 Steps to Strategic Spend Management

Research Desk Jan 11, 2024

All CFOs are concerned with how their company is spending its money. However, this is of particular concern for CFOs of small to mid-size businesses, ...

Key Stages of IT Asset Lifecycle Management

Key Stages of IT Asset Lifecycle Management

Insights Desk Oct 25, 2023

Highlights: By eliminating unnecessary asset acquisitions and efficiently harnessing existing resources, IT asset managers can reduce software li...

Implementing IT Service Management – A Step Closer to Digital Transformation

Implementing IT Service Management – A Step Closer to Digital Transformation

Insights Desk Oct 09, 2023

Highlights: Implementing IT Service Management (ITSM) tools provides a framework for managing and streamlining IT processes, ensuring they align ...

How CPPI Is Unifying Cost Management with Autodesk Build

How CPPI Is Unifying Cost Management with Autodesk Build

Research Desk Oct 05, 2023

Founded in 1968, Charles Perry Partners, Inc. (CPPI) is a general contractor that focuses on building across the institutional and commercial industri...

Why is Business Continuity Management Essential for Modern Businesses?

Why is Business Continuity Management Essential for Modern Businesses?

Insights Desk Sep 07, 2023

Highlights: Disaster recovery revolves around the process that swiftly enables an organization to resume vital business operations post-disruptio...

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