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Six DevOps Pitfalls for engineering leaders to avoid

six devops pitfalls for engineering leaders to avoid

Published By: Research Desk Released: Jan 13, 2020

DevOps can be a transformative practice for businesses of all sizes and types. Companies in almost every industry are using DevOps to give teams the time and freedom to tackle more challenging project...

2019 Global Pki and IoT Trends Study

2019 global pki and iot trends study

Published By: Research Desk Released: Jan 09, 2020

PKI Trends Study, independently conducted by Ponemon Institute, is based on surveys completed by 1,688 IT and IT security practitioners in 12 different countries. This downloadable report provides ...

The Case for Letting Google Find Your Support Content

the case for letting google find your support content

Published By: Research Desk Released: Dec 16, 2019

The very mechanics of customer experience are shifting, powered by new technology and expectations. Today more than ever, customers want proactive digital experiences that allow them to quickly accomp...

The Power of a Knowledge Management Platform to Transform the Customer Journey

the power of a knowledge management platform to transform the customer journey

Published By: Research Desk Released: Dec 16, 2019

“Let’s start at the very beginning, a very good place to start… ”You’re racking your brain trying to recall where you’ve heard that line, and you can’t get it out of your head. You ...

The Essential Guide to Evaluating Knowledge Management Platforms

the essential guide to evaluating knowledge management platforms

Published By: Research Desk Released: Dec 16, 2019

Across many industries and verticals, companies are embracing customer-centricity. In contact centers, specifically, the question has changed from simply, “How do we reduce average handle time and l...

Six Critical Differences Between CRM Knowledge Bases and Enterprise Knowledge Management Platforms

six critical differences between crm knowledge bases and enterprise knowledge management platforms

Published By: Research Desk Released: Dec 16, 2019

A comprehensive guide to choosing a scalable knowledge management solution that gives you the edge in customer service Unify knowledge management activities into a central repository capable of ...

Getting Faster: Know Your Website, and Know What’s Slowing It Down

getting faster: know your website, and know what’s slowing it down

Published By: Research Desk Released: Dec 16, 2019

Speed and performance of your website significantly impact revenue growth and conversions. The numbers don’t lie.39% of users stop engaging with a website if images take too long to load. 53% of mo...

Top 10 Reasons to Buy HPE Primera

top 10 reasons to buy hpe primera

Published By: Research Desk Released: Dec 16, 2019

We know every organization, regardless of industry, size, or age, has workloads essential to their business. The storage platform for these workloads are the keys for you to unlock innovation, get ahe...

The Key Dynamic Segmentation Use-Cases

the key dynamic segmentation use-cases

Published By: Research Desk Released: Dec 09, 2019

This solution brief looks at how Dynamic Segmentation simplifies and secures wired and wireless networks by applying unified policies and enforcing unified policies. In particular, it explains why Dyn...

The Impact of Digital Transformation

the impact of digital transformation

Published By: Research Desk Released: Nov 27, 2019

Digital transformation (DX) initiatives are under way at enterprise organizations around the globe. Ensuring that DX projects are done right is critical to your operations, infrastructure, and securit...

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