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Whitepapers
life science cx: the impact of customer service
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Dec 01, 2023
Professionals in the biotechnology, pharmaceutical, and medical technology industries want to access customer support that’s knowledgeable, responsive, and accurate—just like anyone else. To gr...
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top trends to watch in healthcare cx
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 25, 2023
Healthcare providers, payers, and vendors must balance patient experience and operational challenges like vendor communication, employee experience, and controlling costs. See how healthcare leaders a...
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cx trends 2023, retail
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 10, 2023
There has been one constant over the past three years, it’s change—how we work, live, and consume have all been radically transformed, and as a result, retailers have witnessed dramatic shifts in ...
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cx trends 2023: healthcare
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Oct 10, 2023
There has been one constant over the past three years, it’s change—how we work, live, and consume have all been radically transformed, and as a result, healthcare organizations have witnessed dram...
Read more
freshservice service management benchmark report
Sponsored by:
Freshworks Zendesk
Published By:
Research Desk
Released:
Jul 20, 2023
The current economic pressures have challenged business leaders to drive efficiency and maximize return on their digital investments. Business leaders rely on technology leaders for growth, service ex...
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unlock growth with customer service
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Mar 15, 2022
Great customer experiences improve your bottom line. This report provides confidence, clarity and the right insights to turn your customer service into an engine for growth. Improve your bottom lin...
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behaal je groeidoelstellingen dankzij betere klantenservice
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Mar 15, 2022
Bedrijven kunnen eindelijk gaan nadenken over de volgende stap. Na bijna twee jaar van aanpassen, transformeren en reageren op ongekende veranderingen, kijken ze nu vooruit met het oog op groei. Om i...
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wachstumsziele mit uberlegener cx erreichen
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Mar 15, 2022
Endlich können Unternehmen wieder nach vorne schauen. Und nach fast zwei Jahren der Anpassung, Transformation und Reaktion auf unerwartete Veränderungen wollen sie sich jetzt wieder auf ihr Wachstum...
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