Advertising Whitepapers

The path ahead will be simpler for distributed organizations willing to forge better and more resilient ways of doing business. For those teams embracing technology as a catalyst for responding, they ...

This eBook shines a light on adoption barriers, implementation needs, and the success companies experience when they implement Continuous Delivery....

Once again, NTT Ltd. provides key insights into what customers want and need, helping to guide organizations as they engage with customers. The data helps businesses identify where and how to invest t...

This IDC Perspective discusses the enterprises' need to keep downtime out of a mission-critical environment. "Advanced support services from vendors play a critical role in keeping these systems up...

Most pieces written about Enterprise AI (Artificial Intelligence) focus on automating business processes for a very simple reason – it doesn’t take any imagination to see the value. Automating a t...

A guide for remote board meetings and technology best practices. Almost all meetings now have a virtual component. Running an effective in-person meeting can present many challenges – from techno...

How does your organization stack up? Board work has evolved over time; the only way boards can keep pace is with the support of modern-day governance professionals. Today’s governance professi...

The health crisis suddenly and swiftly wrought unimaginable changes to the world of work. Not the least of which is a record number of unemployed — 36 million Americans out of work. But despite the...

Rapid change is accelerating service transformation. Learn how you can keep up by leveraging industry trends to better support your agents and customers. ...

Self-service is a powerful tool for customers during a time of crisis, as they look for quick answers to common questions. To ensure your self-service channels make the biggest impact, what can you do...