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service management Whitepapers
Freshservice Service Management Benchmark Report
Sponsored by:
Freshworks Zendesk
Published By:
Research Desk
Released:
Jul 20, 2023
The current economic pressures have challenged business leaders to drive efficiency and maximize return on their digital investments. Business leaders rely on technology leaders for growth, service ex...
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The Biggest Opportunity for Supply Chain Visibility
Sponsored by:
Elementum
Published By:
Research Desk
Released:
Nov 24, 2021
Supply chain visibility is gaining popularity, but smart operators recognize the importance of making that visibility actionable. An optimal digital strategy will incorporate both real-time visibility...
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Beginners Guide: What Is Supply Chain Service Management?
Sponsored by:
Elementum
Published By:
Research Desk
Released:
Jun 04, 2021
This paper describes what supply chain service management is, why it’s necessary, and how it works. It includes examples from client success stories, data from the latest research, and a thorough ex...
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Forrester Study: Business Value of ServiceNow Customer Service Management
Sponsored by:
ServiceNow
Published By:
Research Desk
Released:
Apr 21, 2020
A Study to Measure Cost Savings and Business Benefits. This Forrester Total Economic Impact™ (TEI) study is based on four interviews with ServiceNow Customer Service Management customers. It prov...
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Mastering Operational Efficiency In Your Services Business
Sponsored by:
NetSuite
Published By:
Research Desk
Released:
Apr 17, 2020
Streamlining the quote-to-cash process is crucial for any business. In this white paper, we'll focus on strategies that Managed Service Providers (MSPs) and IT Value-Added Resellers (IT VARs) can util...
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