Best Practices Whitepapers

Combining Mobility and Asset Management for Operational Excellence

Sponsored by: Infor Solutions Published By: Research Desk Released: Feb 18, 2019

Best-in-Class companies are turning to APM to improve asset availability and reliability, and reduce the maintenance costs of their operations Through the combination of real-time asset data via Io...

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Forrester TEI – Surface in Education

Sponsored by: Microsoft Published By: Research Desk Released: Feb 15, 2019

Forrester analyzed four schools that have a 1:1 device ratio for students and teachers using Surface Pro. Here’s the outcome: With a 1:1 Microsoft Surface Pro strategy, you can help improve your sch...

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Designing a World-Class Digital Customer Experience Program

Sponsored by: Qualtrics Published By: Research Desk Released: Feb 15, 2019

Understand the "Why" behind site behavior. Learn best practices around potential leading indicators, how to conduct journey specific research in digital environments, and how to take action on this da...

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How to Launch Your Employee Pulse Program

Sponsored by: Qualtrics Published By: Research Desk Released: Feb 15, 2019

This ebook is designed to help you determine whether pulse surveys are right for you, how to get a pulse survey up and running, and outline other key things to consider when running pulse surveys....

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An Executive’s GitHub Guide to Secure Software Development

Sponsored by: GitHub Published By: Research Desk Released: Feb 14, 2019

Trust is the foundation of the relationship between software and its users. Failure to protect sensitive customer data can have a lasting impact on a business's reputation and their bottom line. But w...

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Continuous Integration: Patterns and Anti-Patterns

Sponsored by: GitHub Published By: Research Desk Released: Feb 14, 2019

Reap the full benefits of quality, better testing, and early error detection with proper CI implementation. This newly updated Refcard explains patterns and anti-patterns and the benefits of CI. Us...

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6 Key Components Of A Better Checkout Experience

Sponsored by: Vertexinc Published By: Research Desk Released: Feb 14, 2019

Merchant Checkout Strategy Guide E-Commerce growth is brisk: The U.S. e-Commerce market grew 16% in just the past year, according to Forrester. But retailers are not sharing equally in that growth....

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Are You Using Visual Engagement Tech Yet?

Sponsored by: Glance Published By: Research Desk Released: Feb 14, 2019

Using multiple channels does not result in happy customers — properly executing such channels does. Organizations incorporating visual engagement technology in customer conversations are deliveri...

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The Future of Fax in Healthcare is Paperless

Sponsored by: OpenText Published By: Research Desk Released: Feb 14, 2019

Health care providers depend on fax services for communication. As the industry goes digital, paperless fax is emerging as a key component of a secure, HIPAA-compliant channel for sensitive patient in...

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Product Brief: Sentinel Up

Sponsored by: Gemalto Published By: Research Desk Released: Feb 14, 2019

Sentinel Up enables software vendors and device manufacturers to automate the distribution of software updates, improve user experience and gain valuable insight about product usage. Sentinel Up is an...

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