Finance Whitepapers

The highly competitive retail banking space is in the midst of disruption. The macrotrends are clear: the rise of mobile banking capabilities, services and applications increasingly moving to the clou...

Improving Customer Communications: Success in a Constrained Collections Environment When the US economy recovers sufficiently, banks and credit unions will face an overwhelming task:  Engaging ind...

Champion/Challenger Test Results:  How Did Omni-Channel Communications for Collections Perform at One Major Retail Bank? Many banks and credit unions struggle to make a business case for investmen...

Many banks and credit unions struggle to make a business case for investment in collection technology. In particular, many banks and credit unions have implemented some forms of omni-channel communica...

Market uncertainty and the recent rapid move to remote working has led to an even greater reliance on the instant availability of IT resources enabled by the cloud. Although vital, the added cost mana...

It's no secret that CFOs need to be strategic but adopting a tactical financial approach on top of juggling traditional responsibilities is easier said than done. Download this white paper to discover...

In this report, Constellation Research highlights key points stemming from the rise of the postmodern CFO, including: The five role shifts that CFOs must address to ensure growth and agility. ...

For the fourth year in a row, CenturyLink leads the SIP trunking market with the largest installed base of trunks and solid growth. CenturyLink has done a lot of work over the past two years, bringing...

OpenText™ B2B Managed Services brings supply chain transparency to leading bank’s financing services....

As COVID-19 continues to create uncertainty around the world, there is a long list of things that need to be done for managed service providers (MSPs) to weather this storm. You may feel overwhelmed a...