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Report: 85% of Demand-generation Initiatives Use Chatbots

Report: 85% of Demand-generation Initiatives Use Chatbots

Insights Desk Jan 10, 2023

Highlights: Approximately 99% of demand generation marketers using bots confirmed that it helped them augment lead-to-consumer conversion rates....

Chatbots Vs Search Engines: Is One Better Than the Other?

Chatbots Vs Search Engines: Is One Better Than the Other?

Insights Desk Aug 18, 2022

Highlights As a result of technological advancements and big data, search engines can now filter and classify content, allowing consumers to avoi...

Rule-based Chatbots VS AI-based Chatbots

Rule-based Chatbots VS AI-based Chatbots

Insights Desk Jan 12, 2022

Chatbots are now a highly demanded entity, especially when it comes to corporate communications. But before we rush into making any decision, it is es...

Mindsay Implants AI Chatbots on Genesys AppFoundry

Mindsay Implants AI Chatbots on Genesys AppFoundry

Insights Desk Mar 02, 2021

Mindsay has recently placed its customer service automation platform on Genesys AppFoundry as it is the industry’s largest dedicated marketplace d...

Role of Chatbots in the Development of Businesses During COVID-19

Role of Chatbots in the Development of Businesses During COVID-19

Insights Desk Jul 24, 2020

Coronavirus has changed the way we look at the world today. The situation that the world is currently into owing to COVID-19 is an unpredictable one. ...

Healthcare Industry Alleviates ‘Patient Anxiety’ Using Chatbots Amid COVID-19

Healthcare Industry Alleviates ‘Patient Anxiety’ Using Chatbots Amid COVID-19

Insights Desk Jul 16, 2020

According to a recent report published in JAMIA, researchers at Indiana University Kelley School of Business came up with an idea of an online experim...

Connected Conversations: How AI and Chatbots Are Making Financial Services More Human

Connected Conversations: How AI and Chatbots Are Making Financial Services More Human

Research Desk Jun 18, 2020

Today’s banking customer has strong opinions about their banking experience. “The Amazon Effect” has raised consumer expectations exponentially....

Facebook Garners Retail Data to Train Chatbots Close to Humans

Facebook Garners Retail Data to Train Chatbots Close to Humans

Insights Desk Jun 15, 2020

According to a technical report from VentureBeat, researchers at the biggest social media network site – Facebook have reported about how data obtai...

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