Search Results for: Chatbots

Highlights: Approximately 99% of demand generation marketers using bots confirmed that it helped them augment lead-to-consumer conversion rates....

Highlights As a result of technological advancements and big data, search engines can now filter and classify content, allowing consumers to avoi...

Chatbots are now a highly demanded entity, especially when it comes to corporate communications. But before we rush into making any decision, it is es...

Digitization technology has made tremendous progress in various fields that leverages businesses to operate smoothly in their best and worst situation...

Today, winning financial institutions, big or small are those who make their digital experience most compelling and convenient. Covid has accelerat...

Mindsay has recently placed its customer service automation platform on Genesys AppFoundry as it is the industry’s largest dedicated marketplace d...

Charged with enhancing the digital banking experience for its customers, Eastern Bank’s head of customer service originally thought that mandate mea...

As artificial intelligence (AI) and automation technologies weave their way into the enterprise, organizations must evolve to meet new expectations fo...

Coronavirus has changed the way we look at the world today. The situation that the world is currently into owing to COVID-19 is an unpredictable one. ...

According to a recent report published in JAMIA, researchers at Indiana University Kelley School of Business came up with an idea of an online experim...