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Next Generation Software Asset Management

Next Generation Software Asset Management

Research Desk Feb 06, 2020

Organizations spend a huge amount of money on enterprise software. According to Gartner, global enterprise software spend was $381 billion in 2018, an...

The Power of a Knowledge Management Platform to Transform the Customer Journey

The Power of a Knowledge Management Platform to Transform the Customer Journey

Research Desk Dec 16, 2019

“Let’s start at the very beginning, a very good place to start… ”You’re racking your brain trying to recall where you’ve heard that lin...

The Essential Guide to Evaluating Knowledge Management Platforms

The Essential Guide to Evaluating Knowledge Management Platforms

Research Desk Dec 16, 2019

Across many industries and verticals, companies are embracing customer-centricity. In contact centers, specifically, the question has changed from sim...

Six Critical Differences Between CRM Knowledge Bases and Enterprise Knowledge Management Platforms

Six Critical Differences Between CRM Knowledge Bases and Enterprise Knowledge Management P...

Research Desk Dec 16, 2019

A comprehensive guide to choosing a scalable knowledge management solution that gives you the edge in customer service Unify knowledge managemen...

IT Strategy Owner’s Manual: Developing a Winning IT Support and Management Strategy

IT Strategy Owner’s Manual: Developing a Winning IT Support and Management Strategy

Research Desk Dec 16, 2019

Like a finely tuned pit crew, IT is crucial to keeping businesses up and running—and to helping key projects get across the finish line. From day-to...

Maximo demo for Enterprise Asset Management

Maximo demo for Enterprise Asset Management

Research Desk Nov 27, 2019

The content for this excerpt was taken directly from IDC MarketScape: Worldwide SaaS and Cloud-Enabled Asset-Intensive EAM Applications 2019 Vendor As...

The Buyers Guide To Financial Management Software

The Buyers Guide To Financial Management Software

Research Desk Nov 21, 2019

Managing your company’s financials is the backbone of your business and is vital to the long-term health and viability of your company. Yet attentio...

Configuration Management Database for Dummies iPaper

Configuration Management Database for Dummies iPaper

Research Desk Nov 20, 2019

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical. But as IT infrastructure continues to grow...

Business Continuity Management Gets a Shot in the Arm with RecoveryPlanner and 365 Data Centers Collaboration

Business Continuity Management Gets a Shot in the Arm with RecoveryPlanner and 365 Data ...

Insights Desk Nov 15, 2019

RecoveryPlanner is set to partner with 365 Data Centers to offer its RPX Business Continuity software along with 365’s business continuity suites. R...

VEERUM and eStruxture Partner for Asset Visualization and Management

VEERUM and eStruxture Partner for Asset Visualization and Management

Insights Desk Nov 11, 2019

VEERUM, a SaaS provider, and eStruxture Datacenters, a leading provider of network and cloud-neutral data center solutions, are partnering to provide ...

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