Chatbots Whitepapers

T-MOBILE MULTILINE IN ACTION

Sponsored by: T-Mobile Published By: Research Desk Released: Aug 30, 2024

  T-Mobile Emergency Response Team TFE Multiline Infographic In today's fast-paced world, secure and compliant communication is paramount, especially in government and education. T...

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T-MOBILE MULTILINE IN ACTION

Sponsored by: T-Mobile Published By: Research Desk Released: Aug 30, 2024

  T-MOBILE MULTILINE IN ACTION TFE Multiline Infographic In today's fast-paced world, secure and compliant communication is paramount, especially in government and education. T-Mob...

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T-MOBILE MULTILINE IN ACTION

Sponsored by: T-Mobile Published By: Research Desk Released: Aug 30, 2024

  T-Mobile Multiline in Action Connected Communications: Multiline for Government In today's fast-paced world, secure and compliant communication is paramount, especially in govern...

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A Practical Guide To Mastering Bots

Sponsored by: Genesys Published By: Research Desk Released: Dec 02, 2021

Bots do more than automate self-service. When used strategically, chatbots elevate the customer experience (CX) and provide measurable gains for your business. And by taking on mundane, repetitive tas...

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Case Study: Medica

Sponsored by: CyberRes, a Micro Focu... Published By: Research Desk Released: Aug 04, 2021

Medica is a non-profit health plan that  serves communities in 9 central USA states. Medica partners with the communities it serves in many ways, including the Medica  Foundation, a nonprofit, chari...

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What’s My Password? The Majority of Inquiries Can Be Solved by an AI-Powered Banking Cha...

Sponsored by: Finn Published By: Research Desk Released: May 19, 2021

Each year, banks invest billions of dollars in digital customer experiences, with the objective of enticing more customers to engage digitally for all their banking needs. Among the desired benefits a...

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Connected Conversations: How AI and Chatbots Are Making Financial Services More Human

Sponsored by: LogMeIn Published By: Research Desk Released: Jun 18, 2020

Today’s banking customer has strong opinions about their banking experience. “The Amazon Effect” has raised consumer expectations exponentially. A consistent, personal, and relevant experience i...

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7 Considerations When Designing an RFP for a Chatbot

Sponsored by: Espressive Published By: Research Desk Released: Jun 01, 2020

An AI-based chatbot (also known as a virtual assistant or virtual support agent) can enable you to reduce your budget through automation, shorten SLAs on critical issues, and improve workforce product...

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5 Chatbot Capabilities

Sponsored by: Moveworks Published By: Research Desk Released: May 21, 2020

A sudden shift to working from home brings on new sets of challenges for IT teams. Your employees are more dependent on technology than ever before, but delivering high-quality support just got a whol...

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