8×8 – a Leader in Gartner Magic Quadrant 2020

8×8, Inc., a primary integrated cloud communications platform, has been recently declared as a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide. This is the ninth successive year 8×8 has been recognized as a Leader in this report.

Expert view

Vik Verma, Chief Executive Officer at 8×8, Inc., commented: “Global enterprises have become heavily reliant on their providers to deliver all the key communications and collaboration capabilities required to keep employees, partners, and customers connected from anywhere on any device.”

Further, he added, “We are honored to be recognized for the ninth year in a row as a Magic Quadrant Leader. We believe it demonstrates that our ongoing investments in our go-to-market strategy and single-vendor open communications platform are paying off. Organizations are choosing 8×8 to support a new operate-from-anywhere imperative, ensuring employees have the tools they need to work productively within teams, across offices, and around the world.”

8×8 X Series

8×8 X Series transforms employee and consumer experience with an integrated and single solution for Communication Platform as a Service (CPaaS) enterprise APIs (application programming interface), voice, contact center, meetings, and team chat.

Thus, it is powered by an 8×8 Open Communications Platform. 8×8 X Series allows enterprises to unify a distributed workforce with smooth and fluid communications rapidly. Further, it will enable workers to shift from a group chat to a private conversation or a regular call to a video meeting with screen sharing using 8×8 Work desktop or mobile apps.

Additionally, for Microsoft Teams, 8×8 Voice allows users to receive and make calls on the public phone network from the native Teams app using direct routing from 8×8.