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Chatbots
ChatGPT Vs. Bard: Unveiling the Best AI Chatbot
Insights Desk
Aug 16, 2023
Highlights: Bard is an AI-powered chatbot mimicking human conversations through machine learning and natural language processing with internet-so...
How Can Hyper-automation Transform Business in 2023
Insights Desk
Apr 14, 2023
Highlights: Hyper-automation is a term used to describe the integration of advanced technologies such as artificial intelligence (AI), machine le...
Tips to Nail Your Chatbot Strategy
Insights Desk
Aug 25, 2022
Highlights: With the rising popularity of chatbots, it is no surprise that more businesses are flocking to get one of their own. Expectations ...
Web 3.0 and the Future of the Internet Technology
Insights Desk
May 30, 2022
The Internet has become a critical component of modern life. In fact, we cannot even imagine a life without the Internet, more so since the global pan...
Industrial IoT: Risks, challenges, and requirements in Industry 4.0
Insights Desk
Mar 14, 2022
The Internet of Things (IoT) is a remarkable outcome of the fourth Industrial revolution, of which we are in the initial stages. Early adopters, who c...
Buyer’s Guide CX 2022
Research Desk
Mar 14, 2022
The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live...
Chatbot Trends Revolutionizing Businesses in 2022
Insights Desk
Feb 01, 2022
The decade gone by has seen the modern service desk evolve rapidly. Among other technologies, the chatbot has contributed significantly to enhance cus...
Impact of Bad Bots on Business Intelligence
Insights Desk
Jan 07, 2022
We know of bots helping organizations streamline their work processes, but there are others that are ruining the Internet as well. Often termed as bad...
A Practical Guide To Mastering Bots
Research Desk
Dec 02, 2021
Bots do more than automate self-service. When used strategically, chatbots elevate the customer experience (CX) and provide measurable gains for your ...
Use a Modern App Platform and AI to Deliver Frictionless Customer Experiences
Research Desk
Aug 25, 2021
For any business, the goal is to continue attracting new customers and retain existing ones, all the while ensuring increased customer satisfaction an...
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