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Life Science CX: The impact of customer service

Life Science CX: The impact of customer service

Published By: Research Desk Released: Dec 01, 2023

Professionals in the biotechnology, pharmaceutical, and medical technology industries want to access customer support that’s knowledgeable, responsive, and accurate—just like anyone else. To gr...

The Ultimate Guide to Content Syndication

The Ultimate Guide to Content Syndication

Published By: Research Desk Released: Nov 29, 2023

Syndication is one of the most important ways you can amplify your content marketing strategy and bring in qualified leads at a guaranteed cost. It’s a great way to use content you’ve already buil...

The Growth Mindset How Restaurants Can Scale Efficiently

The Growth Mindset How Restaurants Can Scale Efficiently

Published By: Research Desk Released: Nov 28, 2023

How Restaurants Can Scale Efficiently AI is making revolutionary changes in our everyday lives, and restaurants are no exception. Voice AI is helping restaurants to boost operational efficiency by ...

RIP Workforce Planning: How Skills Intelligence AI Are Changing The Game

RIP Workforce Planning: How Skills Intelligence AI Are Changing The Game

Published By: Research Desk Released: Nov 23, 2023

Workforce Planning is dead – at least, as it has traditionally been approached. Effective planning for changing (and challenging) talent needs can now be done in real time, with dynamic insights abo...

2022-2023 CX Decision-Maker’s Guide

2022-2023 CX Decision-Maker’s Guide

Published By: Research Desk Released: Nov 22, 2023

ContactBabel shares their comprehensive report on how contact center industry experts are investing in the customer experience. Ready to transform your own customer experience strategy? Download the r...

How RingCentral helped these 6 companies better serve their customers

How RingCentral helped these 6 companies better serve their customers

Published By: Research Desk Released: Nov 21, 2023

Find out how these six organizations built stronger customer relationships from one deeply-integrated, unified communications and customer service platform....

Using AI To Bolster Your Black Friday E-Commerce Strategies

Using AI To Bolster Your Black Friday E-Commerce Strategies

Published By: Research Desk Released: Nov 21, 2023

For e-commerce brands, Black Friday is one of the most important events of the year: It’s the perfect opportunity to attract a new wave of loyal customers by implementing an airtight strategy. With ...

Top considerations for planning your CentOS Linux migration

Top considerations for planning your CentOS Linux migration

Published By: Research Desk Released: Nov 21, 2023

The CentOS Project will discontinue all updates and releases of CentOS Linux 7 after June 2024. As a result, CentOS Linux users must migrate to a new operating system to continue receiving updates, pa...

Keeping Culture at the Center: How to Navigate Economic Uncertainty With Your Organization’s Values Intact

Keeping Culture at the Center: How to Navigate Economic Uncertainty With Your Organization...

Published By: Research Desk Released: Nov 20, 2023

While the priorities identified in each chapter are essential, areas of focus during moments of economic uncertainty, when culture is often most at risk, they’re also the foundation for shaping and ...

Made for Total Rewards Managers Directors

Made for Total Rewards Managers Directors

Published By: Research Desk Released: Nov 20, 2023

Benchmarking Toolkit for Mental Health Benefits 970 million people across the globe have a mental health condition. In the workplace, unaddressed mental health conditions can have a significant imp...

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