AI

IP500 Alliance and Sensfix To Offer World’s First Wireless IoT Network with Machine-2-Se...

  Insights Desk   Feb 15, 2022

Highlights – Both the firms aim to provide a Maintenance, Repairs and Operations as-a-Service (MROaaS) model for commercial buildings, enterprise, and industrial facilities. Partnering with ...

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Chatbot Trends Revolutionizing Businesses in 2022

  Insights Desk   Feb 01, 2022

The decade gone by has seen the modern service desk evolve rapidly. Among other technologies, the chatbot has contributed significantly to enhance customer experience. It goes without saying that with...

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Chartis Report: FICO Declared Category Leader for Enterprise Fraud Solutions Third Time in...

  Insights Desk   Mar 17, 2021

Highlights: FICO receives an award for its capabilities in electronic payments fraud, mobile fraud, real-time transaction monitoring, card-based fraud, and data provisioning. FICO was rated fo...

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Mindsay Implants AI Chatbots on Genesys AppFoundry

  Insights Desk   Mar 02, 2021

Mindsay has recently placed its customer service automation platform on Genesys AppFoundry as it is the industry’s largest dedicated marketplace dedicated to customer experience solutions. The A...

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Microsoft Plans to Establish Data Centers in Denmark, Sweden to Accelerate Growth and Inno...

  Insights Desk   Dec 11, 2020

A week back, Microsoft announced the launch of two data centers in 2021 in Sweden. Also, it talked about the opening of data centers in Denmark as well. Microsoft will extend the cloud-based services ...

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Microsoft Spins Out Chinese Chatbot Xiaoice

  Insights Desk   Jul 20, 2020

Highlights: Recently, the US software behemoth said, “Microsoft is shedding its empathetic chatbot Xiaoice into an independent entity.” Microsoft to invest in the development of intelligen...

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Healthcare Industry Alleviates ‘Patient Anxiety’ Using Chatbots Amid COVID-19

  Insights Desk   Jul 16, 2020

According to a recent report published in JAMIA, researchers at Indiana University Kelley School of Business came up with an idea of an online experiment. This study involved participants who viewed a...

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Envoy Group Strengthens Blockchain Supply Chain by Partnering with KYC Hub

  Insights Desk   Apr 08, 2020

Envoy Group recently announced a partnership with KYC Hub. The union between the blockchain supply chain entity Envoy Group and KYC Hub aims at harnessing KYC Hub’s expertise in business verificatio...

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Nokia Embraces AI and Cloud for 5G Automation

  Insights Desk   Apr 06, 2020

Nokia on March 31, 2020 formally revealed a series of AI and machine learning features that were already being used in the Asia Pacific, North America, and Europe by operators. Whereas Nokia AVA 5G Co...

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Avaya Engage 2019: Artificial Intelligence (AI) And Cloud Forming The Major Focus

  Insights Desk   Jan 30, 2019

Avaya’s engage event this year was conducted between 20th and 23rd of January. The conference was held for the customers and partners introducing the latest technological developments in the Avaya p...

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