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Karix Designs a Conversational AI Solution for Panasonic

Karix Designs a Conversational AI Solution for Panasonic

Insights Desk Aug 12, 2021

A wholly-owned subsidiary of Tanla Platforms Limited, Karix Mobile, announced the use of a conversational solution for Panasonic India Limited utili...

CPaaS – Technology Responsible for Digital Transformation

CPaaS – Technology Responsible for Digital Transformation

Insights Desk Apr 23, 2021

CPaaS - digital path for communication In this 21st century, we all expect a seamless experience when it comes to a digital lifestyle, whether it is ...

Zoom Introduces Novel SDK for Developers to Embed Video Services in Apps

Zoom Introduces Novel SDK for Developers to Embed Video Services in Apps

Insights Desk Mar 30, 2021

Highlights: Zoom introduced a new video Software Development Kit (SDK) to help developers entrench Zoom video services in apps. Developers cou...

How the Bond between Tactful AI and Mitel Will Boost Online Businesses in the MEA

How the Bond between Tactful AI and Mitel Will Boost Online Businesses in the MEA

Insights Desk Feb 23, 2021

Highlights: Tactful and Mitel use their years of experience to boost business communications and artificial intelligence technologies in the MEA ...

Back-Office Technology – the Energy Drink for UC Firms

Back-Office Technology – the Energy Drink for UC Firms

Insights Desk Jan 21, 2021

Back-office technology – survival boat for UC firms in 2021 Today business and technology are more intertwined than ever before. Technology has a s...

Ada’s Chatbot Software Makes it Top Lead in G2 Winter 2021 Grid Report

Ada’s Chatbot Software Makes it Top Lead in G2 Winter 2021 Grid Report

Insights Desk Jan 11, 2021

Ada, the Automated Customer Experience (ACX) lead provider, announced that it had been named the company lead by G2.com, Inc.’s Winter 2021 Grid R...

Gupshup Introduces IP-based Messaging Channel for Easy Communication with Consumers

Gupshup Introduces IP-based Messaging Channel for Easy Communication with Consumers

Insights Desk Dec 17, 2020

Gupshup, a smart messaging platform, has launched a new IP-based messaging channel to enhance the way businesses communicate with consumers. Withou...

Forrester Research Recognized Espressive Barista as a Leader in the Forrester New Wave

Forrester Research Recognized Espressive Barista as a Leader in the Forrester New Wave

Insights Desk Nov 14, 2020

Espressive, an innovator in artificial intelligence (AI) for enterprise service management (ESM), announced it had been titled as a leader in The Forr...

Hilton Presents AI-Based Xiao Xi Chatbot as Part of New Move-in Digital Strategy

Hilton Presents AI-Based Xiao Xi Chatbot as Part of New Move-in Digital Strategy

Insights Desk Aug 24, 2020

Highlights: Hilton revealed results for the Xiao Xi chatbot cartoon character design competition. The winner was Change Chen from DoubleTree b...

Microsoft Spins Out Chinese Chatbot Xiaoice

Microsoft Spins Out Chinese Chatbot Xiaoice

Insights Desk Jul 20, 2020

Highlights: Recently, the US software behemoth said, “Microsoft is shedding its empathetic chatbot Xiaoice into an independent entity.” Mi...

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